Under the brand name Serenity we gathered a group of brands focused on increasing the footprint of our country in the world. We commenced during 2021 in the famous holiday island Zanzibar (Unguja) and thereafter made the step to be represented in Dar es Salaam region, also extending our services to the entire country.
The company was established to tap into the inefficiencies of health service opportunities in the Tanzanian market with the vision of optimizing and simplifying travelling activities for our clients. We created our brands to offer a variety of support (health / legal / repatriation) to individuals (tourists / travelers / diplomats) visiting our country to ensure their well-being under all circumstances while spending time in our country, independent of the reason and time frame. This very well reflects our motto: “your local friend in Tanzania”.
Our main brand is geared to the assistance of any visitor we may welcome, including the times when things don’t go as expected. That is when we see our mandate to assist and get into gear: starting with perhaps a doctor visiting the hotel, ambulance transport to the next or an international hospital up to medevac to the country of origin. Our network is extensive and we are able to (re-)act within less than 30 minutes from notice time
Our brands are Health Services, Legal Assistance and Funeral Services. We are available for your requests.
Our Mission
To be the most dependable Medical Assistance and funeral home company for travel and health insurance companies in Tanzania and to ensure the best possible outcomes in every single case.
Our Vision
The foremost and affordable Medical assistance provider for the Locals community tourists/expats in Tanzania.
Our experience
Our Values
Quality
We strive for excellent I everything we do. We constantly improve our services and aiming to satisfy our customers and stakeholders
Commitment
We are committed to do right thing. We comply with all the laws in relation to our services and internal set of principles.
Standards
We do our best to respect and conserve our workplace environment and the planet earth.
Innovation
We live a culture of imagination, constantly searching for fresh idea. we value people for having the courage to do things differently.
Synergy
Building on the unique diversity of our people, we become truly different, stimulating and a stronger organization. Working together with a positive attitude is vital for success.